Office Manager

At myDental, we believe every patient interaction should feel personal, positive, and professional. As an Office Manager, you’ll play a pivotal leadership role in ensuring smooth daily operations, exceptional patient care, and a thriving team culture while helping us deliver the signature myDental Experience.

With 5,000+ 5-star Google reviews and multiple locations across Austin and surrounding areas, myDental is known for exceptional patient service, a supportive team culture, and growth opportunities that help our people reach their full potential.

If you’re a natural leader who’s passionate about helping others, thrives in a fast-paced environment, and wants to be part of a team that truly makes a difference, we’d love to meet you.

About myDental

• Multi-specialty dental group serving Austin and nearby communities
• Patient-first philosophy: every decision centers around compassion and care
• Principle- and value-driven culture that rewards growth, integrity, and teamwork
• Positive, fun, and supportive environment — we work hard, celebrate often, and grow together
• Career growth mindset: we invest in your training, coaching, and development

Office Manager Responsibilities

As the leader of your location, you’ll be responsible for overseeing daily operations, supporting your team, and ensuring every patient receives the myDental Experience. Your key responsibilities include:

• Go above and beyond to deliver the myDental Experience for every patient
• Foster a pleasant, productive, and safe work environment that minimizes stress and maximizes team performance
• Coach, train, and supervise all office staff to uphold myDental’s standards of excellence
• Ensure optimal scheduling for patient appointments to maximize provider efficiency and patient flow
• Oversee treatment planning coordination and explanation of procedures to patients
• Manage accounts receivable and perform end-of-day cash and payment reconciliation
• Handle patient concerns and complaints with empathy, providing timely follow-up to ensure resolution
• Maintain OSHA and HIPAA procedural compliance across all office operations
• Support and enforce company policies and procedures
• Partner with HR to assess, investigate, and resolve employee matters
• Submit and maintain accurate employee records to HR, payroll, and appropriate departments
• Maintain office condition and coordinate necessary repairs
• Build collaborative working relationships across the organization to achieve shared goals
• Adapt quickly to last-minute changes while maintaining a high standard of accuracy and professionalism

Qualifications & Skills

• At least 2 years of dental office management experience required
• At least 2 years of dental treatment coordination experience required
• Experience with Dentrix Practice Management software strongly preferred
• Fluent in Spanish (spoken and written) strongly preferred
• Strong leadership, communication, and interpersonal skills
• Proven ability to coach, motivate, and develop a team
• Critical thinking, problem-solving, and sound decision-making abilities
• Excellent organizational skills and attention to detail
• Ability to delegate effectively, manage conflict, and navigate high-pressure situations with composure
• High school diploma or equivalent required; additional education a plus
• Professional appearance and demeanor
• Positive attitude, adaptability, and a genuine passion for patient care

What We Offer

At myDental, you’ll be part of a team that values your growth and contribution. We offer:

• Comprehensive training and mentoring programs for career advancement
• Competitive pay + performance-based bonuses
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts
• Supportive, principle-driven culture focused on teamwork, fun, and patient care excellence

Our Core Values

• Compassion: We listen attentively and respond with care to the needs of our patients, fostering an environment where everyone feels supported and valued.
• Accountability: We hold ourselves to the highest standards of professionalism and clinical excellence, ensuring that we deliver on our promises to patients and team members alike.
• Resourcefulness: We are innovative and efficient, continuously seeking smarter ways to meet the challenges of dental care and exceed expectations.
• Engagement: We believe in the power of active involvement and open communication, both within our teams and with our patients, to ensure that every interaction is meaningful.
• Strategic: We are forward-thinking, planning meticulously to anticipate the needs of our patients and adapt to the ever-evolving world of healthcare.

Join a Team That Cares About You

If you’re ready to lead with purpose, positivity, and professionalism, apply today to become an Office Manager at myDental. Let’s make a real difference together — one patient at a time.

Locations:

• Anderson Mill, Austin
• Ben White, Austin
• Elgin
• Georgetown
• Manor
• Norwood Park, Austin
• Round Rock
• San Marcos
• Tech Ridge, Austin