Patient Reviews — myDental Tech Ridge

Jasmine was super friendly and informative, as well as everyone else. Highly recommend!

Wonderful Visit.

Jasmine helped me out and she was great at explaining every step and very professional. Highly recommend

Jasmine and Dr.Bhore did a good job today thank you .

Jasmine put a smile on my face first meeting. Her personality was successful . Thank you for having her

Jasmine took care of me and brother, she’s very sweet and respectful and patient with me.

Amazing staff and experience. I struggle with medical anxiety and so even getting to the office is always a hurdle for me but they front desk are always kind and answer any questions that pop up. Have to say Jasmine set the tone for my appointment today and she was just so patient and sweet and told me what was happening as she did each step and that's just so appreciated. Have to schedule some follow up appointments soon and my anxiety is way easier to manage after this visit 👍 Thank all y'all!

Doctor and assistants were very nice and professional. They explained everything to me very clearly. I would definitely recommend this dental office. They are so conveniently located next to Walmart at Tech Ridge.

Wonderful staff and very clean environment....shout out to Jasmine she's very friendly and professional

Exceptional Dental office. Positives definitely outweigh the negatives. Dental anxiety is a common reason people avoid dentist visits. Guilty of this delay, I can relate to the reasoning. My review from entrance to exit. The entrance was welcoming, clean and quiet. Intake staff were professional and pleasant. (-): During my X-ray there was 0 privacy provided. Multiple staff members passed the doorway to X-ray room (over 12x during NOMAD X-rays) and no one shut the door. Even when other patients stood in the doorway and watched me having oral X-rays completed with staff. People (patients and staff) smiled even said hello, no one provided privacy. This did not bother me, however may disturb someone else. Privacy is paramount in healthcare (regardless of field). (+): Jazmin was very sweet and professional. She stayed with me from entrance to exit, her approach and professionalism provided a comfort to my anxiety. She provided clear education and details pre-during-post care. She even asked non-dental questions in between. This is an effective approach at distracting a patient that may be nervous. Jazmin initiated the exam portion of my visit. Jazmin was awesome and the perfect first impression for the exam portion of my visit. Nicely done Jazmin, nicely done! (-): When the dental chair is facing the window, staff that enter the room should announce themselves. Door to exam rooms should not be opened and closed with the patients back facing door. Dental anxiety is common, providing a space of comfort for patients is key in reducing this anxiety. (+) The office was very clean and welcoming. Dr. T was exceptional. I prefer a “no fluff” approach and he delivered the results from my exam and treatment plan clearly & the identified priority areas with clear explanations. (-/+): Hygienist may need a small reminder that a mask does not mean facial expressions and responses go unnoticed. I understand starting ann exam and having to pause due to a patients pain. However, as providers let us be guided to our response to changes in treatment during treatment. After exam hygienist provided education with a softened approach, education delivered quite proficiently. (-/+): Treatment planner: when entering exam room for your portion an introduction is key. Giggling and smiling when I have to ask, “I’m sorry, who are you”? Does not give a feeling that you are competent In your job…. Response like: “that’s weird-huh” “it’s like” “hmm, well that’s weird”, “ummmm I’ll ask” “but yeah”. A professional tone, delivering information with confidence and accuracy gives way to the patient feeling confident that information. Confusion is not a great feeling leaving the office. Everything provided was very clear…. Until my exit…. I guess (per the treatment planner), “yeah, if you wanna just like, um wait a bit or a few days, or check tomorrow or something like that, we may have more information on your next appointment”. ME: well I have some areas that are priority that I would like to get scheduled as soon as possible”…… yeah, so there will be like um like different charges, so like um if you give us some time, someone will like um, call or email you about that…. I stood at the desk waiting to pay. She returned: “oh yeah, so you’re like, um done, if there is a bill someone will like um, call or email you, thank you and have a great rest of your day…… Overall a great first visit. Small areas that can be addressed and make this clinic even better. I am excited to have found a dental office and (surprisingly for me) excited for my treatments. The team works as a team. Quiet rooms and very little disruptions/noise. Entertainment in the exam rooms gives way to a relaxing setting.

Very professional and welcoming environment and such beautiful smiles all around the place

Tracy did an awesome job. She made me feel so comfortable. I’ve never had someone pay so much attention to my teeth and explain everything so clearly. Front desk is friendly and helpful as well. Looking forward to my next cleaning appointment!!

I love myDental. The staff are so polite and hospitable and the Dentist is professional and kind. They take care of my kids and I each time we come and do everything to ensure that our visit was comfortable. I highly recommend them to anyone that is need of a dentist.