Patient Reviews - myDental Tech Ridge

The staff was very respectful, and caring. The Dr. was very nice and answered every question I had. Will go back with my whole family. Thank You myDental.

Made an appointment after hours due to an emergency issue. They were able to get me in early the next day. I was nervous because I am not a fan of the dentist office in general and hadn't been in years. First off the way they handle the covid protocol is easy and feels very safe. I have seen some comments about the front desk staff and I didn't experience that. They were friendly efficient and very helpful. The techs were knowledgeable. The facility was spotless and the equipment seemed so high tech. Dr Patel was patient, professional and compassionate. I admitted to having not been in to the dentist is years. She acknowledged and moved on. No long lectures or judgement. She took the time to go over all the issues and options available to me, with no pressure at all. Then before any work, a tech came in to review all the recommended charges and breakdowns of each, making sure I knew what was happening and no surprises. Andy the dental hygienist was so friendly and helpful as well. Very knowledgeable and through. At the end of the visit, I was half expecting a surprise charge and there was none. I don't enjoy going to the dentist, but I will gladly be back and on a regular schedule. This place is great!

Very great visit ! Been going to my dental for about2 years staff is very nice and great to because i have anxieties about dentist ... they also have Netflix and Disney for a relaxing visit !:)

Amazing staff, attended my root canal and very attentive on making sure I made it home. Would highly recommend to anyone needing any dental care.

Edited: Increased to 4 stars. I got an unexpected follow up call from the office. They reviewed the recording of the previous call and explained there was a misunderstanding on the part of the scheduler (I believe she misinterpreted my requested as me having a contagious infection rather trying to protect from one). Very polite rep offered me an explanation and explained the precautions they are willing to offer. I was happy to schedule and plan to see them soon. Kudos to the practice for turning this around to a positive experience. ---- I asked if the people in the room with me could mask (NO ONE ELSE). I did not want to impose on the front office, other patients - no one except those with me in the exam room. I was told to go elsewhere, they could not accommodate me bc they are a large office with many patients. What? Just put on a mask when you are breathing directly into my face. Not recommended for anyone immunocompromised.

The staff was very accommodating and friendly. They are clear about the work and help they can do for you.

Dental techs and doctors are great, but scheduling and front desk staff could use a lot more training. I've had several wrongly input appointment types and codes leading to coming in for a procedure that couldn't be done that day and wasted my time.

I hadn't been to a dentist in years after a really excruciating experience. I was dreading going to the dentist, but a painful abscess made me finally go. The process at MyDental at Techridge was painless, and the technicians and dentist were wonderful. No lectures or judgements. Just a caring and calming atmosphere and staff. I was put at ease immediately. They laid out a plan on how to fix all my issues and made sure to explain every step. Will definitely recommend this place to anyone.

Seriously everyone in that office, from the front desk staff, to the MA's and the doctor, everyone's customer service and making me feel comfortable was at 100% and I was terrified. Also the helped me with a payment plan that worked best for me, asked me what I felt comfortable paying. I have been to a handful of dentist and this one is it!

Awesome folks here! Highly recommended. I saw dr. G I need more medication and had to sit through 2 hours of deep cleaning But they were very nice throughout the procedure They reply to emails fast, and are open on saturday as well

I have been a customer at myDental for about a year, and I trust the dentists, assistants, and front desk helpers with whatever I need. I feel welcomed as soon as I walk in the door, and I have never waited longer than 10 minutes. Both, Dr. Patel and Dr. Guidroz are very kind, and they truly explain anything you ask very thoroughly making sure that you leave the appointment with everything you need to know. I don't dread coming to this dentist, and would definitely recommend coming here.

Friendly dentist and dental hygienist/tech! In and out in 30 minutes for a standard cleaning, friendly front desk staff as well. The office was clean/well lit with complimentary bottled water and coffee.

They were fantastic. Very expedient. During my checkup we discovered I had a cavity - there was a scheduling conflict and the staff was super flexible with getting me back in same day to get it fixed. Also, felt like everyone was competent because each step was explained thoroughly to me. Lastly, I got two separate compliments on my clothing. Love it.

Friendly, modern and professional! Definitely coming back Very relaxed and clean. Dr Patel is very friendly and calming.

Dr.patel is very kind and nice, I really appreciate her help. It's my second time here, I can only see better.