Patient Reviews - myDental Anderson Mill

My gosh! I just had a party at the dentist. Everyone was so nice. I feel like I made new friends. (I can tell you about their pets.) I have had dentists and oral surgeons tell me such upsetting things about my teeth. It was such a relief, today, to hear Dr. Mathew's perspective that they were just not that bad. And, that if things were not bothering me (two baby teeth, some recession), we didn't have to do anything about them. (I've been given estimates from others who were pressuring me to address these things that were more than $16,000.) She didn't make me feel bad about what I haven't been doing. She said it seemed like I had been taking good care of my teeth. Wow. Gabi, the dental assistant, said they looked really good. Instead of just feeling bad about everything others had said was wrong, the perspective that things were good has me feeling motivated to try to keep them that way. Hooray! We addressed a couple of tiny things (which I am glad to have addressed, wasn't upsetting financially, & was completely pain-free). And, I don't have to go back for 6 months, which is amazing. (Other dentists have been making me come every few months for deep cleanings, scaling, root planning, etc. for years now.) It's so great not to have to go see these people who I will look forward to seeing again. I highly recommend myDental at Anderson Mill. (My son has an appointment with them next week.) On 12/11 I had written, "Brittnee, the office manager w/myDental at Anderson Mill just spent like 30 minutes coming up with a plan with me. I'm scheduled for a comprehensive exam & we have time set aside for the deeper cleaning, scaling, & root planning I know to anticipate needing. For the exam, she has me seeing Dr. Mathew. She said she is really nice & gentle. She said they haven't been at this office too long. They opened up at the beginning of the year, closed for COVID-19, & have opened back up in August. They are only using two of their four chairs, currently, to allow for physical distancing. They use a questionnaire to screen for COVID-19 symptoms day of. (I do know about asymptomatic carriers.) We are trying to maximize the insurance I paid to be able to use this year. When we talked about issues or concerns she talked about how they are not there to judge me only to help me & to see what I am comfortable doing. There was so much kindness, empathy, & support I feel like I made a new friend. If the appointments go as smoothly, it will all be a fabulous experience. I'll report back."

I never really was a fan of going to the dentist but the staff at MyDental definitely have changed my outlook. The staff made sure I was well taken care of and provided a warm, welcoming environment. I walked in a nervous, first time patient and left out on first name basis with everyone I met. Thank you to Brittney, Ally, Gabby and Dr.Mathew for listening to my concerns and making sure my teeth got what they needed. Mostly thanks for being so kind and gentle 😊

I’ve enjoyed visits to MyDental, getting to know the staff, and have noticed that they’re moving people around as they allow new people to come in and be trained. Nice to see a familiar face in Micah and to meet a new dentist in Dr Matthew. They’re hardworking as well as personable and kind, treating the whole person.

This is the best dental office with the friendliest, most professional staff that I have ever experienced. I strongly recommend them!

Amazing and affordable. The dentist and her assistant were so patient and calming. Didn't feel any part of the numbing shot. She takes the time to answer all your questions and make you feel so comfortable. Everyone there makes you feel so comfortable and are so welcoming. Great place for all my dental needs!.

I’m happy I found Mydental, they were able to squeeze me in to their schedule, everyone was nice from the back to the back staff, Dr. Patel was really nice & explained my treatment I needed, I recommend myDental to everyone. ☺️

From the moment you enter the door until you leave they provide the best experience. The front office is friendly and does a wonderful job at explaining your treatment and payment. Dr. Patel is understanding and empathetic because I’m a little baby in the chair. Her dental assistants do awesome at making sure you’re comfortable and ready for your treatment. Great atmosphere, comfy chairs, awesome service. I hate nothing more than going to the dentist and they make a bad thing enjoyable.

Excellent service. The dentist was communicative and the assistants efficient and friendly. The business office was willing to work with insurance and was very clear in explaining benefits that were provided.