Welcome to myDental. These Terms of Service (“Terms”) govern your access to and use of our website (https://www.mydental.com) and the services we provide, including appointment scheduling, reminders, and our SMS messaging program (“myDental Communication”).
By accessing our website or enrolling in our services, you agree to be bound by these Terms. Please read them carefully.
1. General
1.1 Services Provided
myDental Services PLLC offers dental care and related health services through physical offices and online tools including appointment scheduling, patient education, and reminder systems.
1.2 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. If you are accessing services on behalf of a minor, you affirm that you are their parent or legal guardian.
1.3 Account Responsibility
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. Notify us immediately at support@mydental.com if you suspect unauthorized use.
2. Electronic Communications – SMS Text Messaging
2.1 SMS Program Overview
By opting in to myDental Communication, you consent to receive SMS messages from us regarding your dental appointments. These may include:
• Appointment reminders
• Appointment confirmations
• Follow-up notifications related to services provided
2.2 Opting Out
You can cancel the SMS service at any time by texting “STOP” to the shortcode. After doing so:
• We will confirm your unsubscribe status via SMS
• You will no longer receive SMS messages unless you opt in again
To rejoin, follow the original sign-up process.
2.3 Support & Assistance
For help with the messaging program, text “HELP” or contact us directly at support@mydental.com.
2.4 Fees and Charges
Standard message and data rates may apply for both incoming and outgoing messages. You are responsible for these fees and should contact your wireless provider for more information.
2.5 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
3. Privacy and Data Security
Your privacy is important to us. Our practices regarding the collection and use of personal information are described in our Privacy Policy.
By using our website or SMS services, you consent to our data handling practices as outlined in the policy.
4. Limitation of Liability
We are not liable for any damages arising out of or related to your use of the services provided, including but not limited to:
• Missed or incorrect appointments due to SMS delivery failures
• Third-party access resulting from your failure to maintain secure account credentials
5. Modifications to the Terms
We may update these Terms from time to time. Any changes will be posted to this page, and the effective date will be updated. Continued use of the service constitutes acceptance of the modified Terms.
6. Consent to Electronic Disclosures
By opting in to SMS and email notifications, you consent to receive disclosures, notices, and communications electronically. You agree that such electronic communications satisfy any legal requirement that such communications be in writing.
7. User Conduct and Prohibited Uses
Users agree not to:
• Use the services for any unlawful or abusive purpose
• Impersonate another person or entity
• Interfere with the operation of the website or systems
• Attempt to gain unauthorized access to secure areas
8. Geographic Restrictions
Our services are intended for use in the United States. If you access the site from other jurisdictions, you are responsible for compliance with local laws.
9. Billing and Payments (If Applicable)
Certain services may require payment. Fees, payment terms, and refund policies will be clearly disclosed when you opt in to any such paid service.
10. Dispute Resolution and Governing Law
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Travis County, Texas.
11. Severability
If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect.
12. Marketing Communications
By providing your contact information, including your phone number and email address, you consent to receive marketing communications from myDental, which may include promotional messages about services, offers, updates, and newsletters.
Marketing messages may be sent via:
• SMS/text messaging
• Email
• Phone calls
Opt-Out Options:
• SMS: Text “STOP” to unsubscribe from marketing texts.
• Email: Use the unsubscribe link included in all marketing emails.
• Phone: Request removal during any call or by contacting support@mydental.com.
Standard messaging and data rates may apply. Your consent to receive marketing communications is not a condition of purchasing any services.
13. Contact Information
Business Name: myDental
Support Email: support@mydental.com
Industry: Dental Services
Website: https://www.mydental.com
Privacy Policy: https://www.mydental.com/privacy-policy